Refund & Return Policy
At Matrexia Advanced Technologies Pvt. Ltd., we are committed to providing transparency, trust, and reliability in all our dealings. Along with delivering high-quality graphene and its derivatives, we ensure a smooth and secure customer experience.
- Eligibility for Returns
- Customers can initiate a return within seven days of receipt. The seal of the package must remain unbroken for the return to qualify.
- Refund Process
- Once return is approved, refund will be credited within 5–7 business days.
- Refunds are issued via the original payment method.
- Shipping Costs
- Return shipping is the customer’s responsibility unless the product is defective or incorrect.
- Contact for Returns